FAQ

Our non-stick cookware is 100% made in Italy, non-toxic and eco-friendly. Our cookware is made of recycled aluminium and totally free of PTFE, PFOA, and nickel. It is made by cold pressing, a process that guarantees full control of raw materials and a lower environmental impact. Another great plus is the Ecoshield non-stick coating, which is free from heavy metals, scratch-proof, rustproof and resistant to chemical agents. The riveted ergonomic handle adds a special value.Made of stainless steel, it is heat resistant and does not come loose over time. Finally, we would like to remind you of the exclusive option to customise pans and frying pans with a sentence of your choice, for a useful gift that will surely leave an impression.

To maximise flavour, we highly recommend cooking with a small amount of oil or butter. This procedure will also help keep the non-stick coating in perfect condition.

Yes. They are suitable for all types of cooking: gas, induction, electric, and ceramic hobs and oven. Their high thermal resistance makes them perfect for cooking at high temperatures (up to 400°C).

Absolutely. The Ecoshield non-stick coating is suitable for cooking at high temperatures and browns food very well, which is an essential aspect when deep frying. Our cookware is designed to operate safely by minimizing the tendency of oil and liquids to splash upwards.

Numerous tests have shown that the use of aggressive detergents can ruin the non-stick coating. Therefore, we suggest washing by hand with warm water and using paper towels to dry. This will ensure a longer service life for the non-stick coating.

Primecook cookware is equipped with a riveted ergonomic stainless steel handle coated with food grade silicone. The heat resistant, non-removable handle ensures a secure grip, stability over time and is designed specifically to avoid scalding.

In the catalogue, you will find our 100% recyclable nylon kitchen accessories, which are made in Italy and have been specifically designed not to scratch the non-stick coating. Additionally, they are stain and heat resistant, do not absorb odours and are dishwasher safe.

To avoid overheating the utensil and guarantee excellent cooking, we recommended that you use medium or low heat. We also recommend that you never leave pans empty or unattended on the stove.

Primecook products are entirely made in Italy.

At the moment, the products can be purchased exclusively online through the website www.prime-cook.it.

Click on the menu item "Personalize your pan" to view a list of eight customizable pans, then select your preferred product. The feature allows you to choose the font you prefer and enter your message (maximum 40 characters). The system generates a preview of the result. To complete the procedure, click on "add to cart".

Our knives are made in Italy in collaboration with Brescia artisans with long experience in the professional cutlery sector.

Absolutely yes! Contact us for a custom quote.

Certainly! Our cutting board is designed to maintain the temperature of dishes up to 180 °, without continuing to cook the meat. An ideal solution for serving Florentine steaks, ribs and other cuts that require precise preparation.

Yes!

Up to 6 knives.

Orders are processed within 24/48 hours of receipt, including when pan customisation has been requested. The estimated delivery time is 24-48 hours from the moment the product is given to the courier. The delivery times indicated by the courier are indicative and may change depending on the area, the nearest branch and any strikes and/or protests. The aforementioned timing may vary for out-of-the-way or difficult-to-reach places, or due to unforeseeable circumstances.

The day after the shipment, the courier will send you the package's tracking code by email.

We accept payments by all major credit cards (Visa, MasterCard, American Express), PayPal and Bank transfer.

Yes, as per the law. The right of withdrawal cannot be exercised for customized and used products.