Payment methods
We accept the following payment methods:
- Credit Card
Visa, Mastercard, American Express - PayPal
In choosing this payment method, you will be redirected to PayPal. Registration is not mandatory. It is possible to pay via credit or prepaid card. After entering your data, you will be redirected here to finalize your order.
If any additional costs apply due to a specific payment method, they will be explicitly highlighted during the purchase procedure.
Shipping costs and times
We deliver throughout Europe and USA via express courier.
Shipping costs and times:
Express Shipping (1-2 business days): 22 €
Standard Shipping (4-5 business days): 12,50 €
It is possibile to send to other countries not on the list by writing a request to support@prime-cook.it
Orders are processed within 24-48 hours from the moment in which the order is received. This also includes pan personalization requests.
Estimated delivery time depend on the method selected when ordering. The delivery times indicated by the courier are indicative and change depending on the reference area, the nearest office, and any strikes and/or protests. The aforementioned timings may vary for underprivileged or difficult-to-reach places, or due to unforeseeable circumstances.
During the some evening of the shipment, the parcel tracking number will be emailed to the user.
The delivery address cannot be changed after the order if the courier does not allow it.
Please refuse the delivery if the package is damaged. Accepting damaged packages frees the seller of any liability.
